1 reviews | Active since Nov 2014
Account not updated on their System
My name is Lunga Mbeleane
I paid up my Account with Capfin in September 2016 as it was handed over to the Lawyers SDK and even got a Account Closed letter. But every time I go to Capfin and check they tell me that I still need to pay he account and must contact the Lawyers. When I call the Lawyers they always tell me that they have sent everything to Capfin to update.
But according to Capfin they can't help me as the Lawyers need to be the ones to update them.
Now I am not sure what else to do as it's going to be 2years now in 2018 and that account still appear in my credit bureau as outstanding.
Good day stella30
We value your feedback and will investigate the reasons that your profile has not been updated at the credit bureau.
We will be in contact shortly. Please accept our sincere apologies for any inconvenience caused.
Kind regards
Customer Service
Good day stella30
We value your feedback and will investigate the reasons that your profile has not been updated at the credit bureau.
We will be in contact shortly. Please accept our sincere apologies for any inconvenience caused.
Kind regards
Customer Service
Good day stella30
We have investigated your query and are happy to advise that the matter is now resolved .Your account information has been sent to the relevant credit bureau for update and our office has been in contact with you.
For any further assistance please call us on *** or email *** .
Kind regards
Customer Service
Good day stella30
We have investigated your query and are happy to advise that the matter is now resolved .Your account information has been sent to the relevant credit bureau for update and our office has been in contact with you.
For any further assistance please call us on *** or email *** .
Kind regards
Customer Service