1 reviews | Active since Nov 2016

16 Jan 2018, 23:48

Account not updated

Hi my name is londy

In 2016 I payed full the capfin loan,finally got my payed up letter Nov 2017.but until now Capfin has not yet updated my account,it still show that I am owing,this is so depressing, please help ********** 990

0
Replies (2)
Capfin
Capfin's reply17 Jan 2018, 08:48
Official

Hello Londy Masondo

We value your feedback and will investigate the reasons that your profile has not been updated at the credit bureau. We will be in contact shortly.

Please accept our sincere apologies for any inconvenience caused.

Kind regards,

Customer Services

Best regards,

Capfin
Capfin's reply17 Jan 2018, 13:53
Official

Hello Londy Masondo

We have investigated your query and are happy to advise that the matter is now resolved .

Your account information has been sent to the relevant credit bureau for update and our office has been in contact with you.

For any further assistance please call us on *** or email ***.

Kind regards,

Customer Services

Best regards,