CF
Chimorne F

1 reviews | Active since Jun 2016

13 Sept 2017, 14:37

Account not up to date

I paid my account with Capfin and sent them the paid up letter in July already. They still inform me today (13 September) that my account shows outstanding while holding on for almost 20 min as well.

0
Replies (2)
Capfin
Capfin's reply14 Sept 2017, 07:59
Official

Good day Ms Ferguson

We welcome your feedback and are dedicated to resolving your query.

Your request is being attended to and we will be in contact with you to provide feedback.
We would like to extend our apologies for any problems we may have caused.

Kind Regards

Customer Service

Capfin
Capfin's reply15 Sept 2017, 13:06
Official

Good day Ms Ferguson

We have investigated your query and are happy to advise that the matter is now resolved .

For any further assistance please call us on *** or email *** .

Kind Regards

Customer Service