Account by Transunion not updated

Loan taken out on 19/08/2013 of R6,000<br> Loan fully paid up by the 2014/01/23<br> Pre-Agreement Quotation received in post for another Loan of R6,000 on the 2014/04/14<br> Contacted call centre, they agreed it was a mistake (They incorrectly loaded another clients loan onto my closed account) and sent me a letter confirming this error and that my account was full paid up.<br> In February 2015 a Transunion report was done and it was revealed that there is a Capfin loan, status L - 'Handed Over' reflecting under my name. I sent them the letter showing that my account was fully paid up but they responded saying it was for a loan granted on the 2014/04/14 - WHICH WASNT EVEN MY LOAN. Numerous phone calls have been made?! Numerous promise to send letters to correct the error?! Nothing has been received to date?! Transunion has not been informed?! Capfin call centre keep passing the buck, no one can really help when I call?! How pathetic is it that my name has been smeared black by someone else's loan and Capfin couldn't be bothered to sort it out for me after being in constant contact with them for almost a month?!?!?!?!?!<br>