CR
Corlia R
1 reviews | Active since Mar 2021
01 Mar 2021, 16:29
ABSOLUTELY SHOCKING
How on earth can a person be applying for a loan without proper supporting documentation? Someone app**** for a loan with my ID number. Wrong address and NO more information. The telephone number does not even exist. Now.... CAPFIN want ME to sort it out.
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Replies (2)
Capfin's replyOfficial
01 Mar 2021, 16:34Good day Corlia Reuter
Thank you for getting in touch with us to raise your concerns. We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
We will investigate the reasons for the delay in contacting you and provide feedback shortly. Sincerely
Capfin Customer Services
Thank you for getting in touch with us to raise your concerns. We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
We will investigate the reasons for the delay in contacting you and provide feedback shortly. Sincerely
Capfin Customer Services
Capfin's reply01 Mar 2021, 16:34
Official
Good day Corlia Reuter
Thank you for getting in touch with us to raise your concerns. We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
We will investigate the reasons for the delay in contacting you and provide feedback shortly. Sincerely
Capfin Customer Services
Thank you for getting in touch with us to raise your concerns. We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
We will investigate the reasons for the delay in contacting you and provide feedback shortly. Sincerely
Capfin Customer Services
CR
Corlia R's updateReviewer Update
01 Mar 2021, 17:24Hi, I have spoken to a lady at your offices. She told me to pay the money back to you. My bank has put an amount "on hold" last year, as I did not know where it came from. Why dont YOU contact my bank and proof it is your money? Isnt there enough ***** in South Africa? How can you give people loans without validating their information???
CR
Corlia R's update01 Mar 2021, 17:24
Reviewer Update
Hi, I have spoken to a lady at your offices. She told me to pay the money back to you. My bank has put an amount "on hold" last year, as I did not know where it came from. Why dont YOU contact my bank and proof it is your money? Isnt there enough ***** in South Africa? How can you give people loans without validating their information???