

Capetown Apparel
NPS Score
-100
Recommended: Unlikely
Apr '26 - Sep '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Sept 2026
Absolutely horrific experience. My mom paid for a dress, which she never received.. and it's 100% a ****. We attempted to contact the company and resolve the issue... it's always unsuccessful. They don't have an address or contact number... just a generic email responder when you complain saying that they don't know the tracking number and have no idea when it will arrive.... after saying it takes 1-3 business days. Absolute nonsense. When I did some research for her on the site afterwards, I discovered other people had the same concerning reviews... more nonsense. The domain was only registered in January 2026, despite the website presenting the business as established and claiming “Serving You Since 2003.” ... more nonsense. It's also registered in the UK but supposedly South African? and more nonsense... AND all the pictures are hardcore AI generated... the biggest load of nonsense. I have now formally reported the website to YIMA/SAFPS. If you have had the same experience - please report so it gets frozen.
1 reviews | Active since Sept 2026
Absolutely horrific experience. My mom paid for a dress, which she never received.. and it's 100% a ****. We attempted to contact the company and resolve the issue... it's always unsuccessful. They don't have an address or contact number... just a generic email responder when you complain saying that they don't know the tracking number and have no idea when it will arrive.... after saying it takes 1-3 business days. Absolute nonsense. When I did some research for her on the site afterwards, I discovered other people had the same concerning reviews... more nonsense. The domain was only registered in January 2026, despite the website presenting the business as established and claiming “Serving You Since 2003.” ... more nonsense. It's also registered in the UK but supposedly South African? and more nonsense... AND all the pictures are hardcore AI generated... the biggest load of nonsense. I have now formally reported the website to YIMA/SAFPS. If you have had the same experience - please report so it gets frozen.
1 reviews | Active since Sept 2026
I had a great experience with them. The ordering process was smooth, and my package arrived safely. The product quality was good and matched my expectations. Everything was handled professionally, and overall I’m happy with my purchase. I would definitely consider ordering from them again.
1 reviews | Active since Sept 2026
I had a great experience with them. The ordering process was smooth, and my package arrived safely. The product quality was good and matched my expectations. Everything was handled professionally, and overall I’m happy with my purchase. I would definitely consider ordering from them again.
1 reviews | Active since May 2026
Do not buy from them, ****MERS, they are not Cape Town based. Everything comes from China. Quality disgusting and if you want to return it to get a refund, you must pay for it to be sent back to CHINA with a tracking number. You cannot send to Cape Town as that's not where the items come from, which is nowhere on there website. ****MERS, DON'T BUY. BAD QUALITY.
1 reviews | Active since May 2026
Do not buy from them, ****MERS, they are not Cape Town based. Everything comes from China. Quality disgusting and if you want to return it to get a refund, you must pay for it to be sent back to CHINA with a tracking number. You cannot send to Cape Town as that's not where the items come from, which is nowhere on there website. ****MERS, DON'T BUY. BAD QUALITY.
1 reviews | Active since Mar 2024
FALSE ADVERTISING!!!!I wish could give them a ZERO rating! The quality of the clothing is not as advertised & not the worth the price I paid. I spent so much money for poor quality and their return policy is pathetic! They say you have to return it yourself back to the supplier in ASIA at your own expense! I’ve made peace & will be giving away the clothes to the less fortunate!
1 reviews | Active since Mar 2024
FALSE ADVERTISING!!!!I wish could give them a ZERO rating! The quality of the clothing is not as advertised & not the worth the price I paid. I spent so much money for poor quality and their return policy is pathetic! They say you have to return it yourself back to the supplier in ASIA at your own expense! I’ve made peace & will be giving away the clothes to the less fortunate!
1 reviews | Active since Oct 2015
FALSE ADVERTISING!!!!I wish could give them a ZERO rating! The quality of the clothing is not as advertised & not the worth the price I paid. I spent so much money for poor quality and their return policy is pathetic! They say you have to return it yourself back to the supplier in ASIA at your own expense! I’ve made peace & will be giving away the clothes to the less fortunate!
1 reviews | Active since Oct 2015
FALSE ADVERTISING!!!!I wish could give them a ZERO rating! The quality of the clothing is not as advertised & not the worth the price I paid. I spent so much money for poor quality and their return policy is pathetic! They say you have to return it yourself back to the supplier in ASIA at your own expense! I’ve made peace & will be giving away the clothes to the less fortunate!
Hellopeter has tracked Capetown Apparel across 5 reviews. Capetown Apparel hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Capetown Apparel? Write a review to help others decide.