Breakage deposit not reimburst

We had a problem at first getting a date to go and stay at the venue and after months of waiting we got a date. We had to pay for a breakage a deposit of R1000 which she said will be paid back to us after 30DAYS. its been 6 months already and no payment was made to us. I phoned her on numerous occasions and sms her as well she did reply with \Payment done. Will send POP.Tx U"on the 14/01/2015 at 14:51. This was unfortunately not true and we are still waiting. """