Horrible experience at Cape Gate

I don't always have data for checking rules online, but today I was outright disgusted by how Cape Gate security guards handles things. Usually when you are a new person in an area you get to know your surroundings, but today at Cape Gate, in the evening I came to pick up my fiancé, I showered before I came and I had some random clothes and a gown on since it was washing day at home. I wasn't even in the mall for 10 minutes to pick my fiancé up and I was chased out and told no gowns in the mall. It is evening time and I saw other people with pyjamas and onesies, but they were so focused on me and my gown I was the problem. What the actual hell? There is no signs for new people to let them know, and mind u it's winter so I was not only publicly humiliated, I could possibly get sick, I wonder who will be paying the medical bills because I had to take my gown off. I hope they will pay if I get sick. I am disgusted by the way they manage this mall. Ridiculous.