1 reviews | Active since Nov 2016

21 Nov 2016, 14:06

The worst service!

<p>Before we paid this company, they were on the ball. Bobby came to our home on a Saturday to do a consult. They were in contact. We paid and from that moment I regret doing business with this company.</p> <p> </p> <p>Their communication is terrible. They don't answer phone calls and take very long to reply to emails.</p> <p> </p> <p>After they cast the screed, which took over a week to do, I eventually got hold of Bobby to find out that the floors had tons of bubbles. Bobby redid the casting, and everything took ages again.</p> <p> </p> <p>Once the floors were complete. We were left with a mess of a home, screed was left on the walls, on the skirting, on curtains, just all over. They left all the rubble (including empty cigarette packs and empty food parcels) on my balcony, which is quite disgusting! After we complained to Bobby, he apologized and informed us that he was not there when they did the work.</p> <p> </p> <p>He said that he would "do us a favour" and remove the rubble and come in to clean skirtings. After another week. Nothing had been done. I kept calling everyday to follow up and everyday I was promised that it would be done the next day.</p> <p> </p> <p>Eventually I emailed them and told them I will clean everything up myself and remove the rubble myself.</p> <p> </p> <p>And now, a few weeks later and the floors are cracking, the one room has a lot of big cracks and the company does not respond to any communication from me.</p> <p> </p> <p>DO NOT do business with these people!</p>

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