1 reviews | Active since Mar 2017
Worst service ever.....
<p>I have never experienced the bad service as I am currently experiencing with Cape union Mart. I've send numerous emails, customer service does not answer. I phoned ********** 800 spoke to the lady she can't answer me manager not available and they also can't get hold of customer service I will not advice any person to buy from them. Worst service ever. Please contact me as my situation has not been resolved. I ordered shoes online, however when I received conformation email I noticed a mistake, I called the customer care, they do not ever answer I send numerous emails, they are just ignored. I think this is the worst customer service ever.</p>
Good day Annell,
Our sincerest apologies for the disappointing experience and that you have not received sufficient feedback on your query.
This is certainly not the type of service we wish to give any of our customers.
We can ensure you that we are in the process of having this resolved as a matter of urgency.
We will be in touch as soon as possible.
Kind Regards,
The Cape Union Mart Team
Good day Annell,
Our sincerest apologies for the disappointing experience and that you have not received sufficient feedback on your query.
This is certainly not the type of service we wish to give any of our customers.
We can ensure you that we are in the process of having this resolved as a matter of urgency.
We will be in touch as soon as possible.
Kind Regards,
The Cape Union Mart Team