Worse Online experience ever.

I decided to give the Cape Union on-line store a try. Big mistake!!!<br> <br> I tried to follow-up as to why 1 week after I got a shipping notification, my package still hasn't been delivered. <br> After numerous calls, emails to all their email addresses, I'm yet to receive feedback from them.<br> <br> I managed to get hold of them on twitter, and I just got their standard reply 'We're sorry we'll get back to you', but they never do.<br> <br> I eventually received my package, and discovered that the goods were damaged beyond repair. I sent Cape Union 2 tweets, 3 emails and tried calling them twice as to what I need to do to get my damaged goods replaced. Up until today I've yet to receive feedback from the, on 1 single email.<br> <br> All I can say is, I don't want your standard reply of \we'll get back to you". It is clear that the Cape Union Mart Online store is not up to the task. Customer service comes first when you run a online store. <br> <br> If one single person that I've spoken to in person about my experience with you follows this advise"