KR
Kerri R

1 reviews | Active since Dec 2011

06 Apr 2018, 10:52

Wonderful product support

I took my 8 year old tent's fly sheet into Cape Union Mart to get a quote on repairing it. It was damaged due to age and UV exposure, not due to any fault in the product. However, because it was a K-Way tent, it was taken and repaired for free. What a wonderful surprise! And how wonderful to see an organisation standing by their product. Thank you.

0
Replies (2)
KR
Kerri R's update06 Apr 2018, 10:53
Reviewer Update
I forgot to say that this was Pavilion Cape Union Mart.
Cape Union Mart
Cape Union Mart's reply06 Apr 2018, 15:02
Official

Good day Kerrigr,
Thank you for your feedback and thank you for taking our call.
We sincerely appreciate your feedback will notify the store and their leaders.
Regards,
Cape Union Mart