Very quick to take your hard earned money... no delivery of the goods!!!

Poorest service ever!!! Ordered a R600 gift voucher which, after a week did not arrive in my inbox. After calling their customer portal and requesting a solution to the problem, I was told a supervisor would contact me. No contact has been made.

This morning I receive a message with my voucher attached. Surprise surprise, I can not open the attachment as it is in a file type (.msg) that no software reader can open.

This is such bad customer service! This kind of service is appalling, especially since I paid a lot of money in difficult economic times to support YOUR business!!!