1 reviews | Active since May 2016

17 May 2016, 14:25

Very bad service

<p>I just received a call from some credit company informing me that Cape union Mart has handed me over to them for owing R250 or so. I purchased 2 items some months ago and paid it in full a few days later. My account was then zero. I've never received an account at all showing what this R250 is for. Now they go and hand me over to a credit company. I'm very digusted in this. My credit record is now going to look bad, because of these people. I'm going to inform others to stay away from these types of businesses. I'm going to make it my duty to share this info with everyone out there.</p>

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Replies (2)
Cape Union Mart
Cape Union Mart's reply18 May 2016, 06:36
Official

Good day Bradley.

Our sincerest apologies that you have had this negative experience with your account. The accounts are administered through RCS who are a third party credit provider. We will be in touch with RCS regarding your query and ensure that this is resolved as soon as possible. As soon as we have received word from RCS we will contact you. Once again apologies that you have been let down by this experience.

The Cape Union Mart Team

's update19 May 2016, 07:35
Reviewer Update
I have no problem with who administer's the accounts. I never went into a RCS office to open an account. I opened my account at Cape Union Mart. So I have no dealings with RCS. I deal with Cape Union Mart. I went into your shop in Mossel Bay to sort it out myself. They said I should phone back on Monday. Can you also follo up on this please. Thank you.