MdPdP
Margaret du Plessis du Plessis
1 reviews | Active since May 2016
15 Oct 2019, 02:48
Unsatisfactory service from Cape Union Mart, Pavillion Durban
I bought an expensive Zartek ZA477 rechargeable Spotlight from Cape Union Mart, Pavillion, Durban and it stopped working. I took the Spotlight into Cape Union Mart for repair on the 21st August 2019 (Repair Number 41914) and in spite of many calls in person and by phone (dealt with Mark), I am still waiting for feedback. I think, after 56 days, I have good reason to be angry about the service from Cape Union Mart.
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Cape Union Mart's replyOfficial
21 Oct 2019, 15:19Hi Margaret,
A member from our Customer Service Team tried to get in touch with you. .
We pride ourselves in providing you and all of our customers with the best possible assistance, we are terribly sorry about your unpleasant experience.
A member from our Customer Service Team tried to get in touch with you. .
We pride ourselves in providing you and all of our customers with the best possible assistance, we are terribly sorry about your unpleasant experience.
Please contact us on ***should you still require assistance.
Yours in adventure
The Cape Union Mart Team
Cape Union Mart's reply21 Oct 2019, 15:19
Official
Hi Margaret,
A member from our Customer Service Team tried to get in touch with you. .
We pride ourselves in providing you and all of our customers with the best possible assistance, we are terribly sorry about your unpleasant experience.
A member from our Customer Service Team tried to get in touch with you. .
We pride ourselves in providing you and all of our customers with the best possible assistance, we are terribly sorry about your unpleasant experience.
Please contact us on ***should you still require assistance.
Yours in adventure
The Cape Union Mart Team