dM
david M

1 reviews | Active since Mar 2015

30 Jul 2020, 15:46

unhappy customer

Cape Union Mart please train your staff that every customer is impotent no matter their race. I want to cape union mart Bela Mall in Bela bela, there was one customer in store who was being assisted by Johan Van der Westeisen, who i am told he is an acting manger, i waited for him to finish with his customer .and then i asked him to assist me. he was so rude, oh my God to me left me hanging and went on to help a white lady who went in the shop after. I if my money is to black for you guys please let me know so that i dont enter your premises

0
Replies (1)
Cape Union Mart
Cape Union Mart's reply30 Jul 2020, 16:07
Official
Hi David

Thanks for getting in touch and for bringing this to our attention. We are really sorry about this unpleasant experience. 

We can assure you that we are an all inclusive brand and we do not condone such behaviour.

We'll escalate this and reach out to you soon.

Yours in adventure
Cape Union Mart