UNHAPPY CLIENT

April i went to Cape Union Mart in Waterfront to purchase a KWAY jacket for R1899, all excited with my purchase and loving the feel of the jacket, i decided last month to purchase another one but a different color, yesterday i discovered a tear in the inside collar of the jacket, i went back to the store and they advised it needs to be booked in for repair and will take 4-6 weeks, i was not happy but because of having a spare one,i went ahead and booked it in. Today i have now discovered another tear on the second jacket, how can two R1899 jackets break this easy after a month??? i went to see the manager and explained my issue and was told nothing can be done and it must be booked in, i advised i wont now have a jacket and asked if it cant be pushed for the repair as 4-6 weeks as this is two jackets now. he said nothing can be done, why must it take so long, do your jackets break so much that the repair warehouse is full and takes 6 weeks. NOT HAPPY , this isn't a MR Price R150 jacket and worst part is Mr Price would swop it out