AvdP
Annaline van der Poel

1 reviews | Active since May 2011

12 May 2016, 13:41

Unbelievably excellent service

<p>On Wed 11 May I was searching for an item online. I used the LiveChat function, and Zina was extremely helpful, going the extra mile on calling the store and finding the item for me, and having it set aside. At the store, East Rand Mall, Busi was ready and waiting with not one, but TWO of the item in different shades. I always receive exceptional service at this store, and yesterday once again attested to this. Well done on brilliant customer service!</p>

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Replies (1)
Cape Union Mart
Cape Union Mart's reply12 May 2016, 14:26
Official

Good day Annaline

Thank you so much for taking the time out to let us know of your shopping experience. We pride ourselves on giving our customers a pleasant experience in stores and online; it is so great to hear that two team members have done so.

We will be sure to let the relevant managers and team members know of this experience you have had.

The Cape Union Mart Team