Unable and *********** to order a jacket!

Hi, <br> <br> About 5 weeks ago I ordered a Jacket from Cape Union. They manage to find a suitable jacket in Durban.. They confirmed with me that the Jacket was on its way. One week later we went to the store to follow up, they said no, its still on its way and will take some time because it is coming from Durban. Two weeks later I popped in again, and same story, still on its way. Three weeks later I got a bit irritated, still saying the jacket is on its way. Four weeks later, they said they will phone and arrange overnight courier so I can pick it up on Tuesday. So they have been lying to me all the time, because after four weeks, it still haven't left the Durban shop, but they have been giving me updates saying it still on its way. So Tuesday came, not phone call from them saying to come and pick up. So I need to phone them on Thursday asking where the Jacket is. After a fuming telephone discussion we came to the conclusion that the Durban shop don't have a jacket anymore. But for 4 weeks they were able to lie to me, without even following up with the Durban shop. After speaking to the assisting manager, she said I can get 20% discount, What ******** is this. Lying idiots.