1 reviews | Active since Dec 2016
TomTom Runner Cardio
<p>We purchased 2 TomTom Runner Cardio watches on the 28th of November 2015, and the one watch just stopped working(was still in it's warranty period), it has now been almost 3 weeks and no response/update from Cape Union Mart Jeffreys Bay, I phoned 3 times to enquire and they just keep telling me the same story....they await TomTom South Africa to favour them with the report...BUT this can take a week, a month, a year,..they can't tell me when I will receive my watch...and in the meantime I must run/train without one, WHY can't they give me a "temporary watch"...I tried calling TomTom South africa...NO ANSWER!!!!Cape Union Mart - KAHNAY ********** 329 did not have any answer and the customer service advised me to speak to Gary at Jeffreys Bay Cape Union Mart...still await his response...</p>
Good day Ben,
We're so sorry for the disappointing experience and that you have not yet received any feedback on your repair.
We would like to have a look into this with the store and to ensure you receive some feedback as soon as possible.
A leader will also be in contact with you before day end to provide some information.
The Cape Union Mart Team
Good day Ben,
We're so sorry for the disappointing experience and that you have not yet received any feedback on your repair.
We would like to have a look into this with the store and to ensure you receive some feedback as soon as possible.
A leader will also be in contact with you before day end to provide some information.
The Cape Union Mart Team