THIEVING/*****ULENT CAPE UNION MART

I am struggling to get my refund that was done at the Heidelberg branch on 14 June 2023. The refund was credited to my Credit Card, but has not reflected in my account. It seems C.U.M has no problem taking your money, but has some issues refunding. I would highly appreciate some feedback. I called the head office which transferred me to the store directly... the store can't help me because they are "trainees" and "will get back to me once they talk to finance". It's a never ending excuse and I am getting impatient.