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Coco Coco.
1 reviews | Active since Jun 2019
13 Jun 2019, 18:00
Terrible Service
I decided to go shopping for a gift at the Cape Union store at Cresta. Upon my arrival I hadn't been offered any assistance. I then decided to browse around the store and an unidentified white male with no name tag kept following me around. I felt uncomfortable throughout my time in the store. I proceeded to pay for the item and the same guy then dismissed the assistant helping me. There had been other consumers in the store but yet none of them had been followed around while shopping. I believe this could be the supervisor if anything he came across as racially discriminating especially towards me. I'm disappointed by this poor service
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Replies (1)Cape Union Mart's replyOfficial
15 Jun 2019, 13:38Good Day Coco,
We are sorry about the experience you had in store, please be advised that this matter has now been escalated and you will be contacted shortly.
Kind Regards,
Team Cape Union Mart
We are sorry about the experience you had in store, please be advised that this matter has now been escalated and you will be contacted shortly.
Kind Regards,
Team Cape Union Mart
Cape Union Mart's reply15 Jun 2019, 13:38
Official
Good Day Coco,
We are sorry about the experience you had in store, please be advised that this matter has now been escalated and you will be contacted shortly.
Kind Regards,
Team Cape Union Mart
We are sorry about the experience you had in store, please be advised that this matter has now been escalated and you will be contacted shortly.
Kind Regards,
Team Cape Union Mart
