Terrible fulfilment of ONLINE ORDERS

I ordered online from Cape Union Mart on the 27th of November. I received an email on 11Dec17 (TWO WEEKS LATER) to say: "Thank you for ordering from Cape Union Mart online store. We have received and processed your online order. Unfortunately, we have not been able to fulfill your order with our designated online stock due to no stock left in the company of the the Volkano Burst" They could only fulfil some of my order...how pathetic! Whilst shopping online with Cape Union Mart there is a stock counter... so how can they now all of a sudden not be able to fulfil? This is simply gross misleading of the public...publishing good deals and getting people to purchase, just to turn around and not be able to deliver? The rest of my order was delivered between 11-13 December...also over two weeks later. I really believe one should look into protecting the online consumer with companies publishing and making false promises and deals.