AM
Ayanda M
1 reviews | Active since Aug 2015
06 Aug 2015, 11:45
Terrible Attitude
On the 6th of August I called the store to inform them about one of their employee who had an incident on her way to work, I spoke to the manager and the response I got was that \ I hear you but I can't speak to you I have to speak to her because u don't work here so there's nothing I can listen from you"I mean I no I don't work there she could have just said plz ask her to call me """
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Cape Union Mart's replyOfficial
14 Aug 2015, 18:49Hello Tomy Lee,
Thank you for letting us know. We are sorry to hear about your experience.
The area manager for the store will be informed and staff will be reminded how to deal with calls of this nature, in an appropriate way.
Kind regards,
The Cape Union Mart Team
Thank you for letting us know. We are sorry to hear about your experience.
The area manager for the store will be informed and staff will be reminded how to deal with calls of this nature, in an appropriate way.
Kind regards,
The Cape Union Mart Team
Cape Union Mart's reply14 Aug 2015, 18:49
Official
Hello Tomy Lee,
Thank you for letting us know. We are sorry to hear about your experience.
The area manager for the store will be informed and staff will be reminded how to deal with calls of this nature, in an appropriate way.
Kind regards,
The Cape Union Mart Team
Thank you for letting us know. We are sorry to hear about your experience.
The area manager for the store will be informed and staff will be reminded how to deal with calls of this nature, in an appropriate way.
Kind regards,
The Cape Union Mart Team