AE
Anton E

1 reviews | Active since Feb 2017

19 Jun 2017, 15:38

Still waiting for them to come back to me

<p>I went to them for a suunto heart rate monitor, to see whats wrong with it.</p> <p> </p> <p>They would've phoned me back on Friday, so they didn't and I went to see them on Sunday and they said that they will phone me today. </p> <p> </p> <p>I still haven't heard anything back from them. I really think this is unacceptable and very bad service, as I have lost my confidence, I once had in the service of cape union mart.</p> <p> </p> <p>Regards</p>

0
Replies (1)
Cape Union Mart
Cape Union Mart's reply20 Jun 2017, 07:31
Official

Good day Anton,

We are so sorry to hear of the bad experience you have had in our Nicolway store and that you have still not received sufficient feedback on your query.

Please be advised that we have escalated this matter with the store and have requested urgent feedback on your query.

A leader will be in contact as soon as possible.

The Cape Union Mart Team