CK
Craig K

1 reviews | Active since May 2009

02 Jan 2018, 12:25

Starting2018 with a lie

Currently, on Cape Union Marts site, they are advertising Cape Union Mayon Multi-tool and the Cape Union Cottus Multi-tool, neither of which they have in stock. I called the Tygervalley and Century City branches and in both instances, the staff confirmed they have no stock. I asked them to check stock availability at other stores and those either have none, or one. The website claims it is not available online and only in store, with low or medium availability of stock.. Whats worse is that the manager at Century City said that they haven't had these products in stock for some time, so he can't explain the advert... So Cape Union Mart decided to start 2018 marketing with lies... Next stop is the Advertising Standards authority to see what they think about it. I already have the screen shots by the way. South African's are tied of being **** to and deceived...

0
Replies (1)
Cape Union Mart
Cape Union Mart's reply02 Jan 2018, 16:11
Official

Good day cjkalan,

Our sincere apologies for this disappointing experience.

As discussed, we have sourced 2 units to be sent to our Tygervalley branch.

The store will be in touch as soon as the products arrive.

Kind Regards,

The Cape Union Mart Team