GP
GMJ P

1 reviews | Active since Dec 2016

07 Dec 2016, 09:54

Shoe on another foot...

<p>Not happy with their online offering. They lack support once the item is ordered; don't keep you informed on progress either. Ordered leisure shoes 10 days ago and still haven't received them. Make countless calls to their offices in Cape Town and no call is picked sooner than 6 minutes of holding.</p> <p> </p> <p>Make a lot of noise and then somebidy acts - not on.</p>

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Replies (1)
Cape Union Mart
Cape Union Mart's reply08 Dec 2016, 16:01
Official

Good day,

Our sincerest apologies that you have not received sufficient feedback on your query and for the disappointing experience.

We would like to ensure you that an agent will be in contact with you as soon as possible to have this resolved.

The Cape Union Mart Team