Service at Cape Union Mart

Hi Guys On Sunday the 12th of August I stopped off at Canal Walk Cape Union Mart to purchase one of their in-house LED torches. I previously bought a dozen of these as they were bang for buck and worked very well. Upon enquiring where they were kept, I got told that they were sold out and that there was no stock at any of the surrounding outlets. Today I decided to pop down to the V&A Waterfront and stopped off at Cape Union Mart, only to find two boxes of these torches. The price was still marked at R75. I then proceeded to the till and got told that the system shows that they back up to R150. I then politely told the clerk (Shift Supervisor at 12:45) that the advertised price was R75. She then showed me the box which one of her assistants had brought her and the discounted price had been removed. I tried explaining that the discounted price was just removed, she then started giving me this passive aggressive attitude about the advertised price, even though I went on and explained what happened at the canal walk store. I just called Canal Walk, the store manager has agreed to arrange the torch for R75. I can’t believe what one has to go through for something as simple as a discount which was evidently removed one day to late.