Service, a joke .Cape Union Mart
I visited Cape Union Mart at Tabke Bay Mall to buy one of tjr most exoensivr diwn jackets on the shelf R2499.
On enquiring why the jacket has 2 zippers the young lady serving me answered " because it was made like that". I sent her off to solicit a more informed decision.
After waiting for quite a while and no one forthcoming, i quit the store which was as quiet as a nagmal in Prieska.
I was the only person in the store and the teo other hirelings behind thr cash desk seemed uninterested, being on the telephone etc. I thus leave this store to their bad service .
Adding to this i chatted with Kee Roy on their chat line twice and had no response from him either.
It seems bad service is endemic to this brand where they charge exhorbitant prices from some cheap imported shirts from China or India thinking some goat head logo on the left breast makes it a quality proposition. What a joke.
Good day robbie-cairncross,
Thank you for taking our call.
As discussed, the matter has been escalated to the stores leader.
Again, we do apologise for this disappointing experience.
Kind Regards,
Cape Union Mart
Good day robbie-cairncross,
Thank you for taking our call.
As discussed, the matter has been escalated to the stores leader.
Again, we do apologise for this disappointing experience.
Kind Regards,
Cape Union Mart
