NK
Nelly K
1 reviews | Active since Dec 2019
20 Jul 2020, 12:47
selling inferior products
I purchased a women's Martine jacket which was advertised Goose down 850 fill . But looking inside the jacket label it says duck down. An please spare me the story that goose an duck is the same. Because its not. I paid a lot for goose. An not duck. Plus exchange my jacket with the correct filling an label !!!!!!
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Replies (4)0
Replies (4)
Cape Union Mart's replyOfficial
20 Jul 2020, 15:38Hi Nelly
Thanks for getting in touch, we're really sorry about the unpleasant experience!
We'll get a Liaison to look into this and get in touch with you soon.
Yours in adventure
Cape Union Mart
Thanks for getting in touch, we're really sorry about the unpleasant experience!
We'll get a Liaison to look into this and get in touch with you soon.
Yours in adventure
Cape Union Mart
Cape Union Mart's reply20 Jul 2020, 15:38
Official
Hi Nelly
Thanks for getting in touch, we're really sorry about the unpleasant experience!
We'll get a Liaison to look into this and get in touch with you soon.
Yours in adventure
Cape Union Mart
Thanks for getting in touch, we're really sorry about the unpleasant experience!
We'll get a Liaison to look into this and get in touch with you soon.
Yours in adventure
Cape Union Mart
Cape Union Mart's replyOfficial
20 Jul 2020, 15:43Hi Nelly
A Liaison tried to call you, however, the line rang and went to voicemail.
We can confirm that the down is Goose, the label has the incorrect information due to an unfortunate printing error.
Our next batch will have the correct info on the label.
We're super sorry about this!
Yours in adventure
Cape Union Mart
A Liaison tried to call you, however, the line rang and went to voicemail.
We can confirm that the down is Goose, the label has the incorrect information due to an unfortunate printing error.
Our next batch will have the correct info on the label.
We're super sorry about this!
Yours in adventure
Cape Union Mart
Cape Union Mart's reply20 Jul 2020, 15:43
Official
Hi Nelly
A Liaison tried to call you, however, the line rang and went to voicemail.
We can confirm that the down is Goose, the label has the incorrect information due to an unfortunate printing error.
Our next batch will have the correct info on the label.
We're super sorry about this!
Yours in adventure
Cape Union Mart
A Liaison tried to call you, however, the line rang and went to voicemail.
We can confirm that the down is Goose, the label has the incorrect information due to an unfortunate printing error.
Our next batch will have the correct info on the label.
We're super sorry about this!
Yours in adventure
Cape Union Mart
NK
Nelly K's updateReviewer Update
21 Jul 2020, 10:10Good day. I'm not impressed. I want a new jacket courierd to me with the proper label. Or I would post this on social media. I didn't purchase this jacket from a factory soiled shop,but from a branded chain store shop!!!!
NK
Nelly K's update21 Jul 2020, 10:10
Reviewer Update
Good day. I'm not impressed. I want a new jacket courierd to me with the proper label. Or I would post this on social media. I didn't purchase this jacket from a factory soiled shop,but from a branded chain store shop!!!!
NK
Nelly K's updateReviewer Update
24 Jul 2020, 06:54no reply. Pathetic service!
NK
Nelly K's update24 Jul 2020, 06:54
Reviewer Update
no reply. Pathetic service!