nW
nico W

1 reviews | Active since Jul 2014

17 Jul 2021, 21:31

Salomon shoes not suitable as advertised.

My bad experience is not as much with Cape Union Mart but with a product they sell and which I've only bought from them so feel like they have a responsibility to address. I have however emailed the supplier but have no reply from then yet. Salomon shoes is being advertised by Cape Union Mart as outdoors shoes for running and hiking and the product description states it has extra grip. Now too my disappointment I have purchased 3 pairs of this particular shoe as it was one of the most comfortable shoes I've fitted and was really excited about it, to my surprise 3 days in on a moist not wet pving, nothing as bad as what you would experience hiking outdoors, I slipped and fell injuring my knee, I rubbed it off as clumsy me but after my second fall hurting my shoulder grabbing to keep myself from hitting the ground I realized that these shoes are not as advertised. I've started asking around and have not came across someone who defended the grip of these shoes and came across many stories of people slipping and falling on surfaces whilst wearing Salomon shoes where a pair of PEP shoes won't even slip. My next fall might just have to end up with a visit to my attorney to maybe save serious injury to someone else. Merill are as advertised and will be my preferred shoe from now on.

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Replies (2)
Cape Union Mart
Cape Union Mart's reply19 Jul 2021, 14:52
Official
Hi Nico

We are really sorry to read about your unfortunate incident!

We'll get Salomon to contact you as soon as possible to address this.

Take care and stay safe.

Yours in adventure 
Cape Union Mart 
nW
nico W's update03 Aug 2021, 09:28
Reviewer Update
Hi there,

I am still waiting for this issue to be resolved, I actually think it's better to hold Cape Union liability because that is where I have purchased these shoes, they can then fight with Salomon.

Please take note that legal actio will be taken against cape union for any further injuries resulting from slipping and falling as a result of these shoes I bought from Cape Union Mart.

Regards
Nico