SM
Sibusiso M

1 reviews | Active since Oct 2012

20 Jul 2017, 14:54

Rude staff

<p>She dified what I was told by the Cape Union Mart and said the problem was that we think we have rights and said she doesn't care what the head office said because it's the very same head office that will not repair my bag and refused to call head office and verify that I was told by them to bring my bag in. </p>

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Replies (1)
Cape Union Mart
Cape Union Mart's reply22 Jul 2017, 13:25
Official

Good day Sibusiso,

We are so sorry to hear of your experience in our Wonderpark store.

This is certainly not the level of service we wish to provide any of our customers with.

We would like to look into this with the store and ensure that a leader contacts you with feedback as soon as possible.

The Cape Union Mart Team