1 reviews | Active since Aug 2015
RCS & Cape Union Mart . Thieving Organisation
RCS , Cape Union Mart Richards Bay .I am speaking to you . I am forced to select 1 star to enable me to write this review. My balance on my Cape Union Mart Acc is Nil since last year until I purchased a sweater for R499 in February 2022 which I returned a few days later. Therefore the balance is nil . I have been harassed by numerous RCS “ SMS , calls from the collection company & emails advising me of an outstanding and arrear balance of R124.34 & now increased to R125.60 . When collections contacted me I advised my balance is Nil & what did I purchase which they could not answer & rep**** it’s arrears on service fees .. Service Fees of R125.60 on an account with a Nil balance & for returning an item ? This is thieving. *****ing from consumers who are helpless to do anything. I received another lengthy message this morning that went on almost 2 minutes about a negative credit rating & being handed over to collections & adverse effect on my credit rating . RCS your financial company operates as an ************* thieving ************ undesirable organization. You have threatened me for no possible reasonable explanation. And you give reputable retailers like Cape Union Mart & Queenspark & Green Cross a bad name because they’re affiliated with your company. I have settled this bill of R125.60 on Saturday 16 April 22 & yet I still received a threatening email that it’s been handed to collections Dept and a phone call this morning. If consumers like us who shop at the above stores stop purchasing from these stores because of your dishonest business practice retailers will lose their clients . I am closing my Cape Union Mart Acc as soon as this balance is cleared by Tuesday as well as queenspark Acc & will never shop there. I will be certain to promote this news to people in my circle to caution them against your dangerous business practice. Cape Union Mart , get out of RCS . They are hurting you .
Thank you for contacting us!
We have tried to reach out telephonically however unsuccessful,
Please accept our sincerest apologies for the inconvenience caused,
Kindly provide us with an alternative contact number or a convenient time to contact you.
Kindest Regards
Cape Union Mart Team
Thank you for contacting us!
We have tried to reach out telephonically however unsuccessful,
Please accept our sincerest apologies for the inconvenience caused,
Kindly provide us with an alternative contact number or a convenient time to contact you.
Kindest Regards
Cape Union Mart Team
