IS
Imtiaz S

1 reviews | Active since Sept 2010

12 Jun 2017, 09:22

Puffed away

<p>I bought my wife a puffer jacket for R1799 from Cape Union Mart in February this year. She only started wearing this jacket in May when the cold weather set in. This expensive jacket now has opened up on the stitching on the sleeve. I took it in to the store and was told that it would be repaired and the time to repair would take between 4-8 weeks! By the time the jacket is back winter will be long over and in the mean time my wife is without a jacket. I am highly disappointed with the quality of the product and service received. Won't be purchasing another jacket from them in a hurry although I really like the brand.</p>

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Replies (1)
Cape Union Mart
Cape Union Mart's reply12 Jun 2017, 14:19
Official

Good day Imtiaz,

We're so sorry to hear of your disappointment with one of our products.

Kindy allow us to follow up with the store in question and we will be able to provide you with feedback as soon as possible.

The Cape Union Mart Team

Best regards,