Poor service

I recently visited the Cape Union Mart at Cape Gate and experienced poor service from the teller. When I approached the pay point with my item, I noticed greasy spots on it and asked the shop assistant behind the counter to check if they had another medium. While he checked the system, I found another one on the railing. Back at the pay point, I asked for a minute to inspect the item. At this point, a different teller walked away, mumbling that she had other work to do, implying she couldn't wait for me. As she walked away, I asked if she wasn't going to ring up the item. She rep**** that she had other tasks and couldn't wait for me to finish inspecting. I found her behavior unprofessional and uncalled for. She did not apologize or thank me after ringing up the item. Instead, her ***orker thanked me and wished me a lovely day.