1 reviews | Active since Jul 2011
Poor Service @ Fourways branch
The manager at Fourways Cape Union Mart is absolutely arrogant. After calling the HO to lodge a complaint, i was told the area manager would call me. No one bothered to call. Does Cape Union Mart care about its customers? Also, at Fourways, their system shows stock of items but in reality they don't exist. This is misleading
Good day desertrose323,
Our sincere apologies for the disappointing experience that you have had.
As the Cape Union Mart Team, we take pride in our brand and we always ensure that our customers are fully satisfied with the service which we provide. Therefore, it saddens us to hear that you have had a rather disappointing experience.
Kindly be advised that your complaint has been escalated to the relevant manager who will be in touch with you as soon as possible..
Thank you for your patience.
Regards,
Cape Union Mart
Good day desertrose323,
Our sincere apologies for the disappointing experience that you have had.
As the Cape Union Mart Team, we take pride in our brand and we always ensure that our customers are fully satisfied with the service which we provide. Therefore, it saddens us to hear that you have had a rather disappointing experience.
Kindly be advised that your complaint has been escalated to the relevant manager who will be in touch with you as soon as possible..
Thank you for your patience.
Regards,
Cape Union Mart