Poor quality

Item: Cape Union Mart
Rating: 1
Author: Sandile S

I bought a Kway jacket in June and I followed the washing instructions as stated but the jacket is no longer puffy and has loosened threads

Helpful (0)

Replies (3)

Cape Union Mart's replyOfficial

31 Aug 2021, 14:51

Hi Sandile

Thanks for bringing this to our attention, so sorry to read about your uncool experience with the jacket!

Please take the jacket along with the proof of payment to your nearest Cape Union Mart store and you'll be assisted accordingly.

Take care & stay safe.

Yours in adventure
Cape Union Mart

Cape Union Mart's reply31 Aug 2021, 14:51

Official

Sandile S's updateReviewer Update

31 Aug 2021, 15:53

I can’t find the receipt but can provide my bank statement to show the transaction. Will that be sufficient

Sandile S's update31 Aug 2021, 15:53

Reviewer Update

I can’t find the receipt but can provide my bank statement to show the transaction. Will that be sufficient

Cape Union Mart's replyOfficial

01 Sept 2021, 14:14

Yes, that's absolutely fine.

Cape Union Mart's reply01 Sept 2021, 14:14

Official

Yes, that's absolutely fine.