PF
Peter F
1 reviews | Active since Feb 2022
03 Mar 2022, 10:12
POOR DELIVERY
I ordered goods from CUM on the 25th February for delivery by the 2nd March 2022 6:30pm BY DAWN WING COURIERS The goods did not arrive DAWN WING Couriers tells me they were given the wrong address by CUM hence the delay almost a week
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Replies (2)
Cape Union Mart's replyOfficial
11 Mar 2022, 12:03Hi Peter
We pride ourselves with providing excellent service, we are disheartened to hear about your experience, please accept our sincerest apologies.
Kindly note our matter has been escalated and dealt with in a serious manner,
We trust everything is in order with parcel received
Kind Regards
Cape Union Mart Team
We pride ourselves with providing excellent service, we are disheartened to hear about your experience, please accept our sincerest apologies.
Kindly note our matter has been escalated and dealt with in a serious manner,
We trust everything is in order with parcel received
Kind Regards
Cape Union Mart Team
Cape Union Mart's reply11 Mar 2022, 12:03
Official
Hi Peter
We pride ourselves with providing excellent service, we are disheartened to hear about your experience, please accept our sincerest apologies.
Kindly note our matter has been escalated and dealt with in a serious manner,
We trust everything is in order with parcel received
Kind Regards
Cape Union Mart Team
We pride ourselves with providing excellent service, we are disheartened to hear about your experience, please accept our sincerest apologies.
Kindly note our matter has been escalated and dealt with in a serious manner,
We trust everything is in order with parcel received
Kind Regards
Cape Union Mart Team
PF
Peter F's updateReviewer Update
12 Mar 2022, 07:25Thank you and thank you you for the Voucher of R150
PF
Peter F's update12 Mar 2022, 07:25
Reviewer Update
Thank you and thank you you for the Voucher of R150