HB
Hafid B
1 reviews | Active since Jan 2018
14 Aug 2020, 20:17
Poor customer service
Hi guys.
Worst service ever..
Sold me a K way jacket which has a factory fault.. I took it back to them and after 2 months.. still no feed back.. I had even gone into the store to get an answer.. the manager could not even find the K way jacket.. did not know where it was... assistant manager had very unpleasant attitude..
Not a great experience at all..
I will not recommend going to this store people..no sense of customer service..
The store has been great before lockdown.. I am a regular shopper there..
I hope they resolve this matter asap..
Helpful (0)
Replies (1)0
Replies (1)Cape Union Mart's replyOfficial
17 Aug 2020, 09:29Hi Hafid
Thanks for getting in touch, we're really sorry about the unpleasant experience you have had in-store!
We'll get a Liaison to get in touch with you soon.
Yours in adventure
Cape Union Mart
Thanks for getting in touch, we're really sorry about the unpleasant experience you have had in-store!
We'll get a Liaison to get in touch with you soon.
Yours in adventure
Cape Union Mart
Cape Union Mart's reply17 Aug 2020, 09:29
Official
Hi Hafid
Thanks for getting in touch, we're really sorry about the unpleasant experience you have had in-store!
We'll get a Liaison to get in touch with you soon.
Yours in adventure
Cape Union Mart
Thanks for getting in touch, we're really sorry about the unpleasant experience you have had in-store!
We'll get a Liaison to get in touch with you soon.
Yours in adventure
Cape Union Mart
