VF
Viwe F

1 reviews | Active since Jun 2019

12 Feb 2022, 19:54

Poor customer service

It's always sad to have to deal with ****** or **************. I'm really disappointed on the way I was treated by the staff in "The grove - Cape union mart when I was purchasing a pair of sunglasses. I specifically asked for a new pair not a display, the assistant brought back two pairs but put the new one on display and gave me a smudged display. I'm definitely not shopping in this circus ever again. So much contempt and disrespect never again 🤮🤮🤮🤮🤮🤮🤬💩🤬🤮🤮

0
Replies (1)
Cape Union Mart
Cape Union Mart's reply11 Mar 2022, 12:15
Official
Hi Viwe 

We pride ourselves with providing excellent service, we are disheartened to hear about your experience, please accept our sincerest apologies. 

Please note our matter has been escalated and dealt with in a very serious manner, 

We once again apologies for the inconvenience caused, 


Kind regards 
Cape Union Mart Team