SG
Shmuel G
1 reviews | Active since Sept 2019
04 May 2023, 15:40
Poor Customer Care
Poor customer service. No care that a parcel had not been delivered, yet no one has reached out to advise a way forward.
not what I expect from a luxury brand such as this.
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Replies (1)
Cape Union Mart's replyOfficial
15 May 2023, 14:54 Good day Shmuel Gischen
We pride ourselves with providing excellent service, we are disheartened to hear about your experience, please accept our sincerest apologies.
We have escalated this matter to and will be in contact with you shortly within 24 – 48 working hours.
Kind regards
Cape Union Mart
We pride ourselves with providing excellent service, we are disheartened to hear about your experience, please accept our sincerest apologies.
We have escalated this matter to and will be in contact with you shortly within 24 – 48 working hours.
Kind regards
Cape Union Mart
Cape Union Mart's reply15 May 2023, 14:54
Official
Good day Shmuel Gischen
We pride ourselves with providing excellent service, we are disheartened to hear about your experience, please accept our sincerest apologies.
We have escalated this matter to and will be in contact with you shortly within 24 – 48 working hours.
Kind regards
Cape Union Mart
We pride ourselves with providing excellent service, we are disheartened to hear about your experience, please accept our sincerest apologies.
We have escalated this matter to and will be in contact with you shortly within 24 – 48 working hours.
Kind regards
Cape Union Mart