Please respond!!!

This is my THIRD complaint on hello Peter regarding the delivery of the incorrect size of crocs shoes. These shoes have not been collected as promised after my first complaint and neither has my money been refunded. <br> I am still awaiting a response to my second complaint.<br> All I get are baseless apologies with no follow ups or real action to rectify their mistakes.<br> Customer service has proven nothing short of pathetic with no other means of getting through to their departments other than the hello Peter service.<br> Hopefully, I receive a response and resultant REAL action!<br> Good luck to your personnel in trying to do their jobs this time around!<br>