Pathetic unresponsive and ********* customer servi

On the 7th of June I purchased a pair of kids crocs online. The incorrect size was delivered to me. After several emails there was no feedback from Zina. Eventually after complaining on Hello Peter she responded on the 22nd of June, promising that the shoes were going to be picked up and my money refunded.<br> Today, being the 5th of August, the shoes have NOT been picked up and my money has NOT been refunded.<br> I have emailed her again but as per usual she has not rep****.<br> This leaves me with no option but to lay another complaint with hello Peter in the hope it will prompt a response from them as this seems to be the only communication they respond to.<br> Almost two months later and I am still left with the incorrect shoes and without my money. This leaves me feeling frustrated and cheated by their sales department who can't correct what should be a simple pick up n refund.<br> @ cape Union mart management, re-train your internet sales staff or hire people who CAN do the job!