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Yusuf E

1 reviews | Active since Nov 2015

13 Nov 2015, 20:35

Pathetic service

Went to store arround 6pm on the 13/11/2015 dressed in overalls and walked arround the store was only looked at side eyed and not any of the sales staff approached me like normally when i do shop there scratched through the shelf found what i needed and almost didnt buy it but really needed it so I took it was looking into buying another Petzl headlight but didnt as i didnt want to give anyone the commission they didnt deserve. I had purchased 1 some time ago and service was great as always when i go there on weekends \ OUT OF OVERALLS"BUT I WILL NOT BE SHOPPING there anytime soon will rather go to other branch atleast we got Baywest now as well. I know only CAPE UNION MART SELLS MY KIND OF outdoor stuff but what choices do we have when service sucks...... the only person that seemed to aknowledge my existence was the cashier as she was seeing the cash"""

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Replies (1)
Cape Union Mart
Cape Union Mart's reply14 Nov 2015, 16:34
Official
Hello Yusufessack1 ,

We are so terribly sorry to hear about your experience in the Walmer park store. We will inform the manager and the regional manager and be in touch shortly.

Regards
The Cape Union Mart Team