lF
leanne F

1 reviews | Active since Apr 2011

31 Jul 2015, 19:42

Pathetic service!!!!!

I am so livid that I don't ever want to deal with cape Union mart again, most pathetic service I have ever got!!!!!! Ordered two jackets online last sunday and was looking forward to receiving them only to get a mail now saying that they are out of stock and I will only now by the 7 th of August if they can get this is unacceptable to say the least!!!!! Not even a phone call to explain!!! Not only don't they have the stock but they are stillllll advertising it as available so beware all customers out there they just want to ***** your money and waist your time!!!! I could have gone to a store last week already and got the jackets from them but now most of the sale stock is sold out and I will probably not get anything what an inconveinence!!!! I am utterly disgusted by the way this was handled!!

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Replies (1)
Cape Union Mart
Cape Union Mart's reply01 Aug 2015, 09:11
Official
Hello leanne23,

We are so sorry for the experience you have received. The mailer that went out was to make you aware that we are experiencing delays and in some instances will be out of stock. Any product still available online will still be sent for delivery. We do apologize for any inconvenience caused and will be in touch shortly.

Regards
The Cape Union Mart Team