1 reviews | Active since May 2012
Pathetic service
<p>Cape union mart was initially very helpful and offerer to get a pair of shoes that were on special from another store that had my size.</p> <p> </p> <p>I got a call and was told they had eventually arrived about 2 weeks later, only to then be told, when i went all the way to the store, that they were now longer on special and that I would have to pay full price??</p> <p> </p> <p>Perhaps they should be more transparent with their marketing and sales strategies and not resort to underhand tactics to try make sales.</p>
Good day Douglas,
Thank you for bringing this to our attention.
This is not at all the service we wish to provide to our customers.
We would like to have a look into this with the Liberty Mall store and provide you with feedback as soon as possible.
The Cape Union Mart Team
Good day Douglas,
Thank you for bringing this to our attention.
This is not at all the service we wish to provide to our customers.
We would like to have a look into this with the Liberty Mall store and provide you with feedback as soon as possible.
The Cape Union Mart Team
Thankyou for the response. look forward to hearing back from you on this.
Thankyou for the response. look forward to hearing back from you on this.
Good day Douglas,
Kindly advise if you have been contacted by the leader of the Liberty Mall store?
The Cape Union Mart Team
Good day Douglas,
Kindly advise if you have been contacted by the leader of the Liberty Mall store?
The Cape Union Mart Team
