Pathetic delivery partner.

Item: Cape Union Mart
Rating: 1
Author: Zuko N

Please deal with your courier. Been made to wait for an order since morning. And the time I was promised broken. When I call you find out there is no answer. CUM***9

Helpful (0)

Replies (2)

Zuko N's updateReviewer Update

01 Sept 2021, 15:13

Agents that put the phone down while a customer speaks. Unfortunately Dawn Wing is a prefer delivery partner you chose to do the non delivery of my order.

Zuko N's update01 Sept 2021, 15:13

Reviewer Update

Agents that put the phone down while a customer speaks. Unfortunately Dawn Wing is a prefer delivery partner you chose to do the non delivery of my order.

Cape Union Mart's replyOfficial

02 Sept 2021, 14:34

Hi Zuko

We have done a follow up and were notified that the parcel was successfully delivered yesterday.

Thank you so much for your patience with us and our apologies for the unpleasant experience.

We'll send your feedback off to the relevant teams as we pride ourselves in providing you with the best possible service and overall experience.

Take care & stay safe.

Yours in adventure
Cape Union Mart

Cape Union Mart's reply02 Sept 2021, 14:34

Official