OVERALL TERRIBLE SERVICE

On Tuesday,10 March 2015, I went to Cape Union Mart Canal Walk to purchase the Midland G6 two-way radio for the baby monitoring function.They advised me that they were out of stock and checked the other stores for stock. Tygervalley indicated 2 units. They contacted Tygervalley, spoke to Vernon who advised he would set a unit aside for me, the longest they would be able to keep it is until that Sunday. <br> <br> The Friday when I went to fetch the unit, Vernon was not on duty and they advised me that both units are faulty. When Vernon was contacted he said he has no knowledge of a Customer coming to collect anything.<br> <br> Garth and Razeen advised me, given the circumstances they would overnight a unit for me from Pinetown, which would arrive the Monday/Tuesday. The Wednesday I gave them a call. Vernon was on duty Razeen was not there. he advised they had not overnighted the unit and it will arrive the following Tuesday. Nobody advised me of this. Yesterday when I called Razeen said he knows nothing He will have Vernon or the Manager call me back today.The store closes in an hour and nobody has gotten back to me. Tomorrow will be two weeks. The baby will probably arrive before I get a call back