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henry N

1 reviews | Active since Oct 2009

06 Jun 2018, 14:25

Ordered one thing and recieved another of half the price

Today i received my order, it was supposed to be a opinel no8 olive wood +*****th, now as a experienced woodworker this knife i received is nothing more than beach teak handle. The knife that cost half the price of the olive one i ordered. What now? Theres no more stock in south africa, and now I just have to be happy with the wrong product? What now? See the last attached photo, you sent me the wrong item, I paid for 750 and received one of 399. Thus this constitutes to theft under false pretenses!! Contact me asap!!

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Replies (1)
Cape Union Mart
Cape Union Mart's reply06 Jun 2018, 17:14
Official

Good day,

Apologies for this bad experience. As discussed telephonically we will be collecting the incorrect product and will be delivering the correct product to you.

Apologies for the inconvenience caused in this regard.

Kind Regards,

Cape Union Mart