Ordered good on 25th of July - still not delivered

This is the 3rd chance I gave Cape Union Mart only to be highly disappointing again. At the time of order, their website indicate stock availability and I proceeded to order items. Only a week later I received an email to inform me that there was no stock available. Since then I emailed them, phoned their Call Centre which you can ONLY leave voicemail as they are always too busy to answer but have not receive any response as yet. If I had known this, I would have bought the stuff at a store and would have been able to wear it at least. No point in receiving the stock after the winter. Duhhh!!!!!